Returns & Exchanges

At Plateful, we want you to love every piece of your home collection. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging, ensuring all protective wraps are secure to prevent breakage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.